DHL asking for VAT/EORI Number

Hi

I have ordered a Insta 360 One R online from the insta store online. Now i suddenly receive an sms from DHL asking me to provide with the VAT/EORI number for customs clearance. I am an international student basaed at Netherlands and i dont have any VAT/EORI number. Moreover while ordering there were no mention on such Customs clearance requirement. Wanted to what needs to be done in this case.

Thank you.