Insta 360 ONE X3 - Screen Freeze

Hello everyone,, i’ve got a problem with my Insta 360 ONE X3.. There is no reaction/response on the screen after pressing the power button when the camera is turned on after pressing the power button. I tried several times to long-press the power for 7 seconds or take out the battery to force the camera to shut down. But still doesn’t work.. The camera turns on but the screen stays black with solid cyan LED

if someone could help, it would be nice (Sorry for my english)

Thanks a lot !