Low Audio External Mic Problems

Ok, so the external mic, low audio issue is a problem that is pretty aggrivating. So far I've tried (2) different external mics that are listed on the One R- compatibility list and in both cases there is still no recongnization of these mics by the camera and no menu to adjust the DB levels. So far I've tried the XFAN D1 and BOYA-MM1. In addition, I tried a Goodliest camera mic which has a 120 DB hardware/battery booster and even with the 120DB boost the sound is still very low. I've written Insta360 support but I can't get a response. I don't understand why the One R is not recongnizing the XFAN D1 or BOYA-MM1 and showing the DB screen in the camera... NOTE: I'm also using a OEM Insta 360 External Microphone adapter.

Has anyone gotten either the XFAN or BOYA to be recongnized?