My One R Cannot Calibrate Properly

Hey, I bought my Insta 360 One R around september last year and I took it out for the first time last week snowboarding with my friends. The footage seemed fine at first but I noticed that footage became uncalibrated throughout the day. Now when I try to calibrate it, it stays on the calibrating screen till the device turns off and it never gets calibrated. The camera image is upside down on the little screen and it seems to not go where it is suppose to. Any tips on how I can get this resolved?